Here at StudentDigz, we are delighted to reveal that we can now offer our valued customers even more choice.
That is because we have completed the acquisition of another large Swansea-based lettings business. We were already Swansea’s largest independent student letting agency; this deal doubles the size of our portfolio of properties under management.
That means we are now responsible for letting or fully managing more than 500 properties in South West Wales, which become home to some 2,000 students every year. We also now employ seven staff as well as an even larger number of subcontractors that manage the upkeep and repairs of the properties.
To manage this larger portfolio, we have also now successfully integrated a range of cloud-based technologies designed to make the experience of both students and landlords faster and more efficient.
Our technology means the invoicing and payments process is now fully automated and gives students access to a virtual portal where they can easily report problems or required repairs virtually, ensuring a speedy solution is reached for all parties – and any tradesperson required arrives with the right tools or replacement parts.
Mark Hobbs, our founder, said: “I am delighted to have completed this acquisition, which was a landmark deal for us instigated in the same year we celebrated our 20th anniversary as a company. The deal effectively doubles the size of our portfolio, meaning we can offer a great choice to students, a better service to landlords and invest in further job creation in the Swansea area.
“I am also pleased with the way in which we have successfully integrated the new portfolio into our existing systems and technology. Our cloud-based software also means a more efficient customer journey for students and landlords and we are already seeing the fruits of that in satisfaction levels.”